Your onboarding calls
Once your agreement is signed, our team walks you through setup over three guided calls, starting with a welcome email that gives you access to your Launch Center.
⏱️On average, businesses are up and running and accepting students within 10–12 days.
Get started
Welcome to Hopoti
Your welcome email confirms what to expect over the next few weeks and gives you access to your Launch Center, your onboarding hub for tracking progress and resources. Your call dates will already be confirmed.
Call 1 · 45 Min
First Onboarding Call + Homework
Our first working session together. Right after, you'll get a recap email with what was covered, Help Center links, and homework before the next call.
Call 2 · 45 Min
Second Onboarding Call + Homework
We build on what was set up in call one. As before, you'll get a recap email with resources and homework ahead of your final session.
Call 3 · 45 Min
Final Call: Publish Day
We do one final walkthrough together and press Publish as a team, and you're live. One last follow-up email covers any remaining resources and next steps.
Once you're live
Launch day isn't the finish line. Here's everything we put in place to help Your stable welcome riders.
1
Instructor Training
A complimentary, 45-minute live session where we teach your staff and instructors how to use Hopoti.
2
Your Rider Landing Page
Complete with a short 4-minute Loom walkthrough showing riders how to download the app, get started, and start booking services on Hopoti.
business.hopoti.com/en-gb/rider-welcome →
3
Share Your Custom Link
Send your custom link out to riders so they can connect straight to your Hopoti business profile.
4
Marketing Materials
Ready-to-use email copy, social copy, and images for announcing that you've joined Hopoti.
5
Landing Page Button
A ready-made Hopoti button for your website, so new riders can join in a single click.
6
Printed & Digital Guides
A printed brochure and matching digital PDF explaining how riders can get started on Hopoti.
Already prepared for you
See What Your Riders Will Experience
We've put together a preview of the welcome page your riders and their families will see once Your stable is live: how to create an account, add the app to their phone, and book their first lesson.
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Questions before you get started?
Reach out anytime. We're happy to walk through any part of the onboarding process with you.