Automated & Valuable Insights

Streamlined Rating System

Get a direct, anonymous, and straightforward way for your customers to rate their experience automatically. Within two weeks from the lesson, clients can rate their lesson, horse and instructor separately, providing invaluable information for improving your services.

For Admin Eyes Only

Ratings are not publicly available and are only collected from your actual bookings. This ensures that riders give authentic and precise numerical feedback, which can be used internally in your business to understand your strengths and development targets.

Further Knowledge

Comprehensive Surveys

Detailed, customizable feedback forms give you the flexibility to ask what you need to know from your customers as one-offs, periodically, or keep the form open at all times. Get input on everything from lesson structure to facility cleanliness.

Interactive Interface

The modern, easy-to-navigate interface makes providing feedback a breeze for your customers. The more comfortable they are, the more likely they’ll provide valuable insights. And the insights are shown to you automatically with excellent graphs and averages, too!

250+ Businesses use Hopoti

“Thanks to Hopoti, our business is now very up-to-date, professional-looking, and efficient. Clients love it, and we’ve got new customers through it. On top of that, I’ve also seen actual growth in our revenue since our start in 2022!”

Broadmeadow Equestrian Centre
Ashbourne, IE
Brian Duff – Owner

4.7 Rating on Trustpilot

> Customers
Tap here to read our worldwide customer stories.

No more gut feelings,

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Tons of Features All Included

Gain an edge over your competition by welcoming customer feedback.
Empower and evolve your business with Hopoti’s advanced feedback features.

Explore the rest of our features that help your business succeed: