1.3% Hopoti Fee
+ payment costs
= Everything Included *

All-Inclusive Platform

Unlimited usage, no monthly fees, and no hidden surprises. Just one fair use rule here – at least 80% of the payments need to go through Hopoti.

With Hopoti, you don’t need to think about pricing tiers, monthly or yearly billings, or worrying that we charge your customers for bookings. We offer all our features and support with an all-inclusive payment fee.

To keep things fair, our Terms define that 80% of the booking traffic needs to be paid through Hopoti. The level is checked monthly – meaning that, on average, up to every fifth of your bookings could be paid with cash or other payment methods outside Hopoti.

This rule ensures your business and customers have enough room for special occasions and infrequent cash payments.

Weekly Payouts to your bank

Every Monday’s payout includes all payments, excluding our fees from four (JP), five (AE) or seven (TH) business days; or seven calendar days (SG, HK) prior. If you prefer faster cash flow, we also offer Daily Payouts.

Easy Online Payments

Our standard fee covers all major debit and credit card payments, both domestic and international, through Visa, Mastercard, AMEX, JCB, Apple Pay, Google Pay, and Link by Stripe – and also wallets like Alipay and WeChat Pay.

Competitive Pricing

To simplify things, we charge a fixed 4.9% standard fee* that combines Hopoti and payment costs. Depending on the region and payment amount, the standard costs from our payment partner Stripe are usually 60–80% of the fee:

We also don’t charge you anything extra like Stripe usually would for international cards (avg. +1% with Stripe).

* Rates & Exceptions for AED, JPY, SGD, HKD and THB
Standard Fee: 4.9% per payment, incl. standard Hopoti and payment costs.
Minimum Fee: AED5.00 / ¥250.00 / S$3.00 / HK$15.00 / ฿40.00 per payment.
Bank Payouts: weekly payouts included; daily payouts +0.3% extra fee.
Payment Refunds: included; note that our fees are not returned to you.
Dispute Handling: AED60 / ¥1,500 / S$15 / HK$85 / ฿500 per chargeback.
All prices and fees are shown without applicable VAT or GST.

Additional payment methods available

Depending on your location and customer base, you can enable other popular payment methods around the world through Hopoti.

Alipay

Digital Wallet from China
Included in the standard fee

WeChat Pay

Digital Wallet from China
Included in the standard fee

Others?

Contact us to discuss

Risk-free with no lengthy contracts

No setup fees. No monthly fees. No charges for your customers. And you heard correct – no fixed terms or binding agreements. If for any reason you wouldn’t be happy with Hopoti, you can drop out at any point.

Joonas is here to help

Hi there! I’m Joonas Mononen, the Head of Customer Success & Support at Hopoti. You can book a demo with our team, start your free trial now, or contact me directly to discuss Hopoti.

You can try all the features except the payments for free. Only once you start with the payments will you also start paying for the payment fees. But before that, everything is ready to be tested!

During Hopoti registration, we only ask for basic company details, and immediately after that, your free trial starts. Tap “Get Started” on this page to get going!

Sure! Joonas and the Hopoti team are happy to help you, your business and your customers get started with Hopoti, all included in the pricing. Our ongoing Support Team is there to back you up after the start, too.

After registering to Hopoti and verifying your business with Stripe, we can publish you whenever needed through the Payments section in Business Settings. Before that, your business is only available with a direct link for testing purposes.

All prices are shown without applicable taxes. No VAT or other taxes are added to the fees.

Once you choose Hopoti,
we’ve got you covered

All Features Included

The Hopoti Platform and everything we’ve built into it is at your full use with no hidden surprises.

Always Up To Date

We’ve already done 40+ update packages, including tons of new features. You’ll always have the latest version available.

We help with Onboarding

Your personal Hopoti contact will help you get started with Online Meetings and Building Hopoti with you for free.

Guides, Chat & Email Support

We have Guides for everything, and when needed, our in-house Support Team is also ready to help you and your customers.

Trusted worldwide

Hopoti is the world’s only e-commerce platform for riding.

10+

Languages

300+

Businesses

160K+

Users

3M+

Bookings

Who are using Hopoti?

Used by Equestrian Centers, Riding Schools, Boarding Facilities, Trail Rides, and everything in between.

Share the Love for Horses,

Join Hopoti

Five minutes to register for a FREE trial – no credit card required.